BetSolver Privacy Policy

In compliance with European Regulation 2016/679 (GDPR) and Italian data protection legislation

Introduction

This privacy policy outlines how we collect, use, store, and protect the personal data of users who use the BetSolver web application (hereinafter "Service").

This policy is drafted pursuant to art. 13 of EU Regulation 2016/679 (GDPR) and Legislative Decree 196/2003 as amended by Legislative Decree 101/2018, in accordance with the principle of transparency and to guarantee users a clear and immediate understanding of our data processing practices.

Data Controller

Data Controller:

  • Name: Gianluca Landi
  • Address: Via Aurelia Nord 220, 19021 Arcola (SP), Italy
  • Email: [email protected]
  • Phone: +39 3476996988
  • VAT: 01460210113

The Controller also serves as Data Protection Officer (DPO) pursuant to art. 37 of the GDPR. For any matter relating to personal data processing and the exercise of rights provided by the GDPR, you may contact the DPO at: [email protected]

Types of Data Collected

Data voluntarily provided by the user:

  • Registration data: username, email address, password (encrypted)
  • Usage data: progressions created, calculators used, saved templates
  • User preferences: personalized settings, preferred currency, language
  • Bankroll data: managed amounts, money management configurations

Automatically collected data:

  • Navigation data: IP address, browser type, operating system, pages visited
  • App usage data: features used, access frequency, interactions
  • Cookies and similar technologies: as detailed in the Cookie Policy

Data obtained from external APIs:

  • Scoretrend API: authentication and synchronization data
  • Live/prematch match API: sports event information
  • Exchange rate API: real-time currency conversions

Purposes and Legal Basis for Processing

Purposes necessary for contract performance (art. 6.1.b GDPR):

  • Provision of BetSolver services (calculators, progressions, money management)
  • User account management and authentication
  • Saving and retrieving user configurations
  • Technical support and customer assistance
  • Synchronization with external APIs

Purposes based on legitimate interest (art. 6.1.f GDPR):

  • Service improvement and optimization
  • Statistical analysis on platform usage
  • Prevention of fraud and illegal activities
  • IT security and data protection

Purposes based on consent (art. 6.1.a GDPR):

  • Sending newsletters and informative communications
  • Use of non-essential cookies
  • User experience improvement through behavioral analysis

Processing Methods

Personal data is processed using computer and telematic tools, with organizational and logical methods strictly related to the indicated purposes. Processing occurs in compliance with the security measures required by the GDPR to ensure data confidentiality, integrity, and availability.

Implemented security measures:

  • Data encryption in transit (HTTPS/TLS)
  • Passwords encrypted with secure algorithms (bcrypt)
  • JWT token-based authentication
  • MongoDB database with access control
  • Regular data backups
  • Continuous monitoring for anomaly detection

Data Retention

Personal data is retained for the time strictly necessary to achieve the purposes for which it was collected:

  • Account data: until account deletion or 3 years of inactivity
  • Progression and calculator data: as long as the user maintains an active account
  • Navigation data: maximum 12 months
  • Technical cookies: session duration
  • Analytics cookies: maximum 12 months (if authorized)
  • System logs: maximum 6 months

At the end of the retention period, data is deleted or rendered anonymous irreversibly.

Data Communication and Disclosure

Personal data may be communicated exclusively to:

Authorized subjects:

  • Authorized personnel: authorized developers and system administrators
  • Service providers: hosting, cloud database, email services
  • External APIs: Scoretrend for authentication, sports data providers

Competent authorities (when required by law):

  • Judicial and police authorities
  • Data Protection Authority

Data is never sold, rented, or transferred to third parties for unauthorized commercial purposes.

International Transfers

Some service providers may be located outside the European Union. In these cases, transfer occurs only to countries recognized by the European Commission as adequate or through the implementation of appropriate safeguards (Standard Contractual Clauses).

Data Subject Rights

Under the GDPR, users have the right to:

Access and control rights:

  • Access (art. 15): obtain confirmation of the existence of personal data and receive a copy
  • Rectification (art. 16): correct inaccurate data or complete incomplete data
  • Erasure (art. 17): obtain data deletion ("right to be forgotten")
  • Restriction (art. 18): limit processing in specific cases
  • Portability (art. 20): receive data in structured format and transfer to another controller
  • Objection (art. 21): object to processing for legitimate reasons
  • Consent withdrawal: withdraw previously given consent

How to exercise rights:

To exercise these rights, contact:

Complaints

It is possible to file a complaint with the Data Protection Authority:

Privacy Policy Changes

This Privacy Policy may be updated periodically to reflect changes in services or regulations. Substantial changes will be communicated via email or notification in the application. The date of the last update is always indicated at the bottom of the document.

Contact

For any questions or requests regarding this Privacy Policy:

  • Email: [email protected]
  • Controller: Gianluca Landi
  • Address: Via Aurelia Nord 220, 19021 Arcola (SP), Italy

Last update: November 20, 2025

This document constitutes the complete privacy policy for the use of the BetSolver service and complies with European and Italian personal data protection regulations.